Your privacy matters. Here's how we handle your information.
Effective Date: March 30, 2026
Website: www.kritoro.com
At Kritoro ("we", "us", or "our"), we are committed to protecting your privacy and handling your personal data with transparency, care, and respect. This Privacy Policy explains how we collect, use, disclose, store, and protect information obtained from users ("you" or "your") who access or use the Kritoro website at www.kritoro.com and its associated services (collectively, the "Services").
By accessing or using our Services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Services immediately.
This Policy is to be read in conjunction with our Terms and Conditions, which are available on the Website.
We collect information to provide, improve, and personalize our Services. The categories of personal information we may collect include:
When you register for an account, make a purchase, or contact us, we may collect:
When you make a purchase or subscribe to a plan, we collect payment-related information necessary to process your transaction. Please note that Kritoro does not store full payment card details — all payment processing is handled by our PCI-DSS compliant third-party payment gateway providers. We may retain limited transaction metadata (e.g., order ID, payment status, last 4 digits of card) for record-keeping.
When you visit the Website, we automatically collect certain technical information, including:
If you contact us via email, contact forms, or support channels, we collect and retain the content of those communications, including any attachments, for the purpose of responding to your enquiry and improving our customer service.
Any content you voluntarily submit, upload, or post on our platform — including text, images, files, and feedback — may be collected and processed as described in our Terms and Conditions.
We collect personal information through the following means:
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently and to provide analytical information to website owners. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).
We use the following third-party tools to collect, analyse, and manage usage data on the Website:
Most web browsers allow you to control cookies through their settings. For more information, visit www.allaboutcookies.org.
We may send you transactional emails (order confirmations, invoices, etc.) and marketing emails. You may opt out of marketing emails at any time by clicking the "Unsubscribe" link or by sending a request to contact@kritoro.com. Unsubscribing from marketing emails does not affect transactional emails.
We use remarketing services to advertise to users who have previously visited our Website on third-party platforms. To opt out of interest-based advertising:
Kritoro does not sell, trade, or rent your personal information to third parties. We may share your information only with:
Trusted third-party service providers who assist in operating the Website and delivering Services.
In the event of a merger, acquisition, reorganization, or sale of assets.
If required by law or in response to valid legal process.
With your explicit prior consent.
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy. Upon expiry, we will securely delete or anonymize your personal information.
Kritoro implements appropriate technical and organizational measures including encryption (SSL/TLS), restricted access controls, regular security assessments, and use of certified third-party infrastructure providers. No method of transmission is 100% secure; in the event of a data breach, we will notify you and the relevant regulatory authority as required by applicable law.
To exercise these rights, contact us at contact@kritoro.com. We will respond within 30 days.
As a business operating in India, Kritoro complies with the DPDP Act. We process your personal data only for lawful purposes, implement data minimization, and maintain reasonable security safeguards. For grievances, contact our Data Protection Officer at contact@kritoro.com. We will acknowledge within 48 hours and resolve within 30 days.
We process your data based on contractual necessity, legitimate interests, legal obligation, or consent.
Your data may be transferred to India. We ensure appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.
You may lodge a complaint with your local supervisory authority. Details: https://edpb.europa.eu/about-edpb/about-edpb/members_en
Our Services are not directed to individuals under 18. If you believe a child has provided us with personal information, contact us at contact@kritoro.com.
Our Website may contain links to third-party websites. We do not control these and are not responsible for their privacy practices. Please read their privacy policies.
We may update this Policy at any time with at least 14 days' prior notice. Your continued use constitutes acceptance of changes.
For any questions regarding this Privacy Policy, contact us:
We respond within 7 business days.
Kritoro
Jaipur, Rajasthan, India
© 2026 Kritoro. All Rights Reserved.
This document was last updated on March 30, 2026.